1. Return Eligibility
We accept returns for unused and unopened products within [X] days of delivery. Items must be in their original packaging and condition.
2. Non-Returnable Items
The following items are non-returnable:
- Opened or used products
- Personalized or custom-made items
- Perishable goods
- Gift cards
3. Return Process
To initiate a return, please contact our customer support team at [email/contact]. Provide your order number and reason for return. Once approved, you will receive instructions on how to return your item.
4. Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within [X] business days.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received.
6. Exchanges
If you need to exchange an item, please contact us for further instructions. Exchanges are subject to product availability.
7. Contact Information
For any questions about our Refund and Returns Policy, please reach out to us at [email/contact].